Privacy Policy

POPIA-Compliant | Effective Date: 26 June 2025

1. Introduction

Irvine’s Africa (Pty) Ltd (“Irvine’s Africa”, “we”, “our”, or “the Company”) respects your right to privacy and is committed to safeguarding your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA). This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use our website: https://www.irvinesafrica.com

2. What Personal Information We Collect

We may collect the following categories of personal information:

Identification details: Name, contact number, email address
Technical data: IP address, browser type, device ID
User-submitted data: Enquiries, CVs, or forms submitted via our website
Cookies and analytics: Site usage patterns (see Cookie Policy)

3. Legal Basis for Processing

We process your personal information based on:

Your consent
Our legitimate interest in responding to queries and improving our services
Contractual obligations
Legal obligations under South African law

4. How We Use Your Information

We use your personal information to:

Respond to contact enquiries
Improve our website performance and user experience
Send business-related updates, where consent is given
Comply with legal or regulatory obligations

5. Disclosure of Your Information

We do not sell your information. We may disclose your personal information:

To authorised internal staff
To IT service providers under confidentiality agreements
If required by law or regulatory authority
To protect our legal interests or respond to a legal process

6. Retention of Personal Information

We retain your personal information for as long as necessary:

To fulfil the purpose for which it was collected
To comply with legal, tax, or regulatory requirements
In accordance with our internal Data Retention and Disposal Policy

7. Security Safeguards

We have implemented CIS Control 8.1-aligned security measures, including:

Role-based access controls
Secure hosting environments
Regular vulnerability scans and cybersecurity awareness training

8. Your POPIA Rights

You may:

Request access to your personal information
Request correction or deletion of inaccurate information
Object to the processing of your information
Withdraw consent at any time To exercise your rights, please contact our Information Officer using the details below.

9. Information Officer Contact Details

Information Officer: Craig Irvine
Email: info@irvines.co.za
Phone: 011 465 9497
PAIA Manual: PAIA and POPIA Manual

10. Changes to This Policy

We reserve the right to amend this Privacy Policy. Updates will be posted on our website with a revised effective date.